Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in West Des Moines come from postal codes 50266 and 50265.
Mediacom is a cable television and communications provider in the United States and offers service in 23 states. About 55% of Mediacom's subscription base is in the 60th through 100th ranked television markets. It is the largest cable company in Iowa and second largest in Illinois.
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What isn't working?
Please let us know what issue you are experiencing with Mediacom:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Mediacom?
2.12 out of 5 21,465 ratings
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Problems in the last 24 hours in West Des Moines, Iowa
The chart below shows the number of Mediacom reports we have received in the last 24 hours from users in West Des Moines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Mediacom
Mediacom is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Mediacom users through our website.
Internet (73%)
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TV (10%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
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Phone (1%)
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Live Outage Map Near West Des Moines, Polk County, Iowa
The most recent Mediacom outage reports came from the following cities:West Des Moines, Urbandale, Des Moines, Ankeny, Waukee, Johnston, Clive, Windsor Heights and Norwalk.
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| City | Problem Type | Report Time |
|---|---|---|
 West Des Moines | Internet | |
| Urbandale | Wi-fi | |
| Des Moines | TV | |
| Urbandale | Internet | |
| West Des Moines | Internet | |
| Ankeny | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Mediacom Issues Reports Near West Des Moines, Iowa
Latest outage, problems and issue reports in West Des Moines and nearby locations:
- 🦄 Marci Camp 🦄 (@iowamom101) reported fromDes Moines, Iowa
@MediacomSupport @MediacomCable when can we expect service restored in Des Moines?? @MidAm_EnergyCo is reporting a whole 37 customers still without power. My neighborhood has been without cable, internet, and phone since Monday.
- Papa Stahr (@StahrMG) reported fromDes Moines, Iowa
@MediacomSupport Interesting how I read in the paper this morning & in your messages that it’s Midamerican slowing things down but they got our neighborhood power back Monday night? Still nothing from Mediaclm. Appreciate the workers work but doesn’t add up.
- Army of the Decent (@LauriJax) reported fromWest Des Moines, Iowa
@MediacomSupport What is the expected resolution time for the internet outage in West Des Moines?
- Jason Jensen (@JasonJensen17) reported fromAnkeny, Iowa
@PatHarty Mediacom sucks. Left them in the dust years ago! #justdoit
- 🦄 Marci Camp 🦄 (@iowamom101) reported fromDes Moines, Iowa
@MediacomSupport any ideas of when Des Moines will get services back? I’m on day 5 of no cable and internet. Most of my friends who have power have @MediacomCable service restored. Why is mine still not working?? Thanks.
- King-Z (@_Zudu) reported fromWest Des Moines, Iowa
Dish sucks, really kinda wish I at least had Mediacom internet back but there prices suck and you never get the speeds you pay for...
- Molly Elizabeth (@Moll1348) reported fromAnkeny, Iowa
@MediacomSupport Is there a new outage in Ankeny? I had internet throughout and after the storm, but nothing this morning. Thanks!
- Christian (@MeltedSlush) reported fromAnkeny, Iowa
Seconds away from starting sh*t just cause mediacom is trying to scam me
- David Naylor (@ProfCedar) reported fromUrbandale, Iowa
I wish my internet hadn't gone down at the stroke of midnight for no apparent reason, @MediacomSupport.
- Jocelyn Stanton (@jocelynmstanton) reported fromDes Moines, Iowa
@frojive It is super stupid. Our building only uses mediacom so nothing quite like being held hostage by mediocre compliance.
- Army of the Decent (@LauriJax) reported fromWest Des Moines, Iowa
@MediacomSupport any updates on service restoration for 50265?
- Chris Bellco*ck (@bellzisu) reported fromNorwalk, Iowa
@MediacomSupport seriously, I take off work today at 2pm so I can be here for the Mediacom service guy sometime between 3pm to 5pm. No call, no show. I'm so done with your services.
- Matt (@jmatthew007) reported fromClive, Iowa
@MediacomSupport I can’t dm you but address is zip is 50323, the support app says everything is down
- Ken (@yoquierokdr) reported fromUrbandale, Iowa
@MediacomSupport Last night, a truck spead down my street and took out my internet cable line from my house to the pole. I called Mediacom last night and couldn't get an ETA for repair. I work from home and need the internet. Can I get more info on repairs?
- Trey Morris (@TreyNene) reported fromWest Des Moines, Iowa
**** Mediacom. These companies are such jokes.
- MsJenny💙 (@Jenny50717509) reported fromDes Moines, Iowa
@MediacomSupport How about not having a data cap period! How about refunding the 69.00 service fee you charged me to come and replace your faulty equipment!
- Sack Reese (@JacksackPhD) reported fromDes Moines, Iowa
Mediacom's form of help during covid is standing outside your house as they yell instructions at you
- SreehariMogallapalli (@smogallapalli) reported fromClive, Iowa
@MediacomSupport what’s going on any ETA on the issues it’s down again in around 50325 area.
- yesthesamesue (@yesthesamesue) reported fromGrimes, Iowa
@mediacom your internet service in Grimes has been in and out for the last 2 weeks. We pay a lot of money for service and it consistently goes out
- Chris Bellco*ck (@bellzisu) reported fromNorwalk, Iowa
@MediacomCable seriously take off work today at 2pm so I can be here for the Mediacom service guy sometime between 3pm to 5pm. No call, no show. I'm so done with you services.
Mediacom Issues Reports
Latest outage, problems and issue reports in social media:
- Kat Carter (Coach) (@KatNerd86) reported
@MediacomSupport what is actually going on?? 2nd day in a row and I work from home! Not acceptable. I better see credits for this and the hassle it causes. No reason your service should cost so much while being unreliable. DM'd already.
- Captain Stay Puft (@CaptStayPuft) reported
@MediacomSupport @ErinJMT This kind of **** is unacceptable. Get your **** together and stop ******* with peoples lives!
- Mary Lynn (@jckcml) reported
@MediacomSupport @jimstrawn stop it. you know darn well that it isn’t an acct issue. you are back to regional outages. why?
- Jake Randolph (@Kilith4) reported
@jt2481 @MediacomSupport You know, a Derecho went through the area last night. There was damage and I would not doubt some damage to Mediacom's lines. Before yesterday, my service has been nothing but perfect. Then a fiber line got cut yesterday and then bad storm went through the area last night
- Quinn Douglas (@Quinn_Douglas_) reported fromWebster City, Iowa
Aaaannndd Mediacom is down again.This isn’t an encouraging trend.
- Kim Babberl (@KimBabberl) reported
@jimstrawn @MediacomSupport But also, Jim - it's not just you. I'm in Clive too, and my service has been spotty today - and it went down completely about 15 minutes ago.
- Reginald (@cowanmolly) reported
@MediacomSupport WTF? YOU BEYTER BE ISSUING CREDITS TO OUR VILLS FOR ALL THIS INTERRUPTED SERVICE.
- Anthony Sabatino (@antsabo123) reported
@MediacomSupport Metronet looks pretty good right now. Cheaper pricing, and not down 2days in a row. #mediacomdown
- Anne Killorn (@AnneKillorn) reported
@MediacomCable @MediacomSupport Please give an update on the outages. Please, at least, communicate with customers. I can't reach help by phone or the support app. This is unacceptable.
- Jeff (@jt2481) reported fromWest Des Moines, Iowa
Hey @MediacomSupport, I’m thinking this next bill should be on the house. You’re down more than a 90’s kid getting booted off dial-up when his mom picks up the phone. Embarrassing.
