Issues with Portal Upgrade to 11.3 - Failed to configure languages content during an upgrade. (2024)

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Issues with Portal Upgrade to 11.3 - Failed to configure languages content during an upgrade. (1) Select to view content in your preferred language

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2 weeks ago

Issues with Portal Upgrade to 11.3 - Failed to configure languages content during an upgrade. (2)

byDEWright_CA

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2 weeks ago

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Be aware - While upgrading our DEV Environment from 11.1 to 11.3; the Portal installation steps ran well until the final screen. When I was presented with this:


Upgrade
Status:
success with warnings

  • Backup content, database, and index directories: completed
  • Upgrade portal content: completed
  • Upgrade database: completed
  • Migrate configuration settings: completed
  • Update configuration settings: completed
  • Configure index service: completed
  • Reindex: completed

Warnings:

  • Failed to configure languages content during an upgrade.

I was advised by my Tech-Advisor that this might be the same issue as https://support.esri.com/en-us/bug/esri-content-is-missing-postupgrade-in-arcgis-enterpris-bug-00016... ; and was advised to open a ticked to get attached to the bug.

Currently, Customer-Service/Support has no analysis about a root-cause of the issue; so you are not able to review your system to see if upgrading your system will result in the same failure and there currently is no known repair method except to roll-back using a WebGISDR and re-upgrading and hoping it works properly this time/

Tags (3)

  • Tags:
  • 11.3
  • enterprise
  • portal

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4 Replies

Issues with Portal Upgrade to 11.3 - Failed to configure languages content during an upgrade. (3)

byDavidColey

Frequent Contributor

2 weeks ago

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This is definitely related to - if not the same issue - I posted about here:

https://community.esri.com/t5/arcgis-enterprise-questions/11-2-upgrade-instant-apps-config-won-t-com...

For us, support was able to work with me on some back-end fixes in the portal's gwdb to restore the missing language content. Others were missing more than just language, some were basemap content as well:

https://community.esri.com/t5/arcgis-enterprise-portal-questions/basemaps-unavailable-after-upgradin...

And I assume that this is why the bug does not yet have a fix, as there seems to be more than one issue.

During the upgrade from 11.2 to 11.3, I was able to convince our security team to temporarily suspend active virus scanning during upgrade and post-upgrade and that really helped speed things up (from 3-4 hours for a portal upgrade to 45 minutes). Same for Server and Datastore.

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Issues with Portal Upgrade to 11.3 - Failed to configure languages content during an upgrade. (4)

byDEWright_CA

Occasional Contributor III

Tuesday

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Wonderful point; I totally spaces on the AV/Security scan point and how that would potentially drag things out. We also have CarbonBlack which likes to trip on installers like ESRI's that have nested sub-processes.

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Issues with Portal Upgrade to 11.3 - Failed to configure languages content during an upgrade. (5)

byKaitlynPurcellIssues with Portal Upgrade to 11.3 - Failed to configure languages content during an upgrade. (6)

Esri Contributor

2 weeks ago

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Hi David,

I understand that you're experiencing this defect, and I apologize for any inconvenience it may have caused. Your Support analyst followed up with you yesterday regarding this issue through the same ticket. I encourage you to continue working with your analyst so that we can assist you in finding a solution in the meantime.

Thanks,

Kait

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Issues with Portal Upgrade to 11.3 - Failed to configure languages content during an upgrade. (7)

byDEWright_CA

Occasional Contributor III

Tuesday

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Yes, but this post is about awareness of the potential issue and to flag it to folks about known and existing issues.

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Issues with Portal Upgrade to 11.3 - Failed to configure languages content during an upgrade. (8)

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Are you sure you want to proceed?","messageActionsSelector":"#messageActions_1","loaderSelector":"#loader","topicMessageSelector":".lia-forum-topic-message-gte-5","containerSelector":"#inlineMessageReplyContainer_1","loaderEnabled":false,"useSimpleEditor":false,"isReplyButtonDisabled":false,"linearDisplayViewSelector":".lia-linear-display-message-view","threadedDetailDisplayViewSelector":".lia-threaded-detail-display-message-view","replyEditorPlaceholderWrapperSelector":".lia-placeholder-wrapper","renderEvent":"LITHIUM:renderInlineMessageReply","expandedRepliesSelector":".lia-inline-message-reply-form-expanded","isLazyLoadEnabled":false,"layoutView":"linear","isAllowAnonUserToReply":true,"replyButtonSelector":".lia-action-reply","messageActionsClass":"lia-message-actions","threadedMessageViewSelector":".lia-threaded-display-message-view-wrapper","lazyLoadScriptsEvent":"LITHIUM:lazyLoadScripts","isGteForumV5":true});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineMessageReply"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_1","action":"renderInlineMessageReply","feedbackSelector":"#inlineMessageReplyContainer_1","url":"https://community.esri.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:renderinlinemessagereply?t:ac=board-id/arcgis-enterprise-questions/thread-id/39844&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"ZjE3LQRqLNVq6bOMcuZJWlrM7LHuij7bfWd5RrMaD_0."});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:lazyLoadScripts"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_1","action":"lazyLoadScripts","feedbackSelector":"#inlineMessageReplyContainer_1","url":"https://community.esri.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:lazyloadscripts?t:ac=board-id/arcgis-enterprise-questions/thread-id/39844&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"8W4WyFveS3XV0pfn3ZEtn_rXw62phcjLAj9zUxx7A-c."});LITHIUM.AjaxSupport.fromLink('#kudoEntity_1', 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Are you sure you want to proceed?","messageActionsSelector":"#messageActions_2","loaderSelector":"#loader","topicMessageSelector":".lia-forum-topic-message-gte-5","containerSelector":"#inlineMessageReplyContainer_2","loaderEnabled":false,"useSimpleEditor":false,"isReplyButtonDisabled":false,"linearDisplayViewSelector":".lia-linear-display-message-view","threadedDetailDisplayViewSelector":".lia-threaded-detail-display-message-view","replyEditorPlaceholderWrapperSelector":".lia-placeholder-wrapper","renderEvent":"LITHIUM:renderInlineMessageReply","expandedRepliesSelector":".lia-inline-message-reply-form-expanded","isLazyLoadEnabled":false,"layoutView":"linear","isAllowAnonUserToReply":true,"replyButtonSelector":".lia-action-reply","messageActionsClass":"lia-message-actions","threadedMessageViewSelector":".lia-threaded-display-message-view-wrapper","lazyLoadScriptsEvent":"LITHIUM:lazyLoadScripts","isGteForumV5":true});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineMessageReply"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_2","action":"renderInlineMessageReply","feedbackSelector":"#inlineMessageReplyContainer_2","url":"https://community.esri.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:renderinlinemessagereply?t:ac=board-id/arcgis-enterprise-questions/thread-id/39844&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"67z_Kf_l5TZHHjVeJKVezUN6z3Owigfp27Cm-4AoihM."});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:lazyLoadScripts"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_2","action":"lazyLoadScripts","feedbackSelector":"#inlineMessageReplyContainer_2","url":"https://community.esri.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:lazyloadscripts?t:ac=board-id/arcgis-enterprise-questions/thread-id/39844&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"4Gp35W8t1ouxDdjzs-_UtI839d7NdpD_1CKH-XXWBpI."});LITHIUM.AjaxSupport.fromLink('#kudoEntity_2', 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var json_obj = response; for (var i = 0; i < json_obj.msg_custom_field_list.length; i++) { if(json_obj.msg_custom_field_list[i].messages != ""){ if(!$(".message-uid-"+json_obj.msg_custom_field_list[i].id+" .lia-message-body").prev().hasClass("source-identifier")){ $(".message-uid-"+json_obj.msg_custom_field_list[i].id+" .lia-message-body").before("

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} } })(LITHIUM.jQuery); }function showSyndicationIcon(){}function getmessageIds(getMessageIdClassName){var uids = "";;(function($) {var get_id_length = $(getMessageIdClassName).length;//get all messages id'sfor (var j = 0; j < get_id_length; j++) {if($(".discussions .thread-discussion").length > 0){var threadId = "1496786"; var uid_size = $(".discussions .thread-discussion").size();for (var i = 0; i < uid_size; i++) {var div = $(".discussions .thread-discussion")[i];var tid = $(div).attr("id").split("-")[2];if(tid != "undefined" && tid != undefined && tid != "null" && tid != null){if (uids =="") {uids += tid} else {uids +=',' + tid;}}}var list =uids.split(',');if(!list.includes(threadId)){if (uids == "") {uids += threadId;} else {uids +=',' + threadId;}}}else{var threadId = "1496786";var list =uids.split(',');if(!list.includes(threadId)){if (uids == "") {uids += threadId;} else {uids +=',' + threadId;}}var tid = $(getMessageIdClassName)[j].dataset.liaMessageUid;if(tid != "undefined" && tid != undefined && tid != "null" && tid != null){if (uids == "") {uids += tid;} else {uids +=',' + tid;}}}}var threadId = "1496786";var list =uids.split(',');if(!list.includes(threadId)){if (uids == "") {uids += threadId;} else {uids +=',' + threadId;}}uids = [...new Set(uids.split(","))];})(LITHIUM.jQuery);return uids.join(",");}function getsyndicationIconDetails(MessageIds, boardID){var res="";;(function($) {if(MessageIds != "" || boardID != ""){$.ajax({ type: 'GET', url: '/plugins/custom/esri/esri/cross_community_custom_field', "async": false, data: { "uids": MessageIds, "request_type":"syndcation_icon", "boardID":boardID }, success: function(response) { //console.log(response); res = response; }, error: function(response) { //console.log(response); } });}})(LITHIUM.jQuery); return res;}function appendSyndicationIcons(jsonObj, classThreadLevel, classReplyLevel,quiltName){;(function($) {if(jsonObj != ""){$('.syndcation-message-icon').remove();for (var i = 0; i < jsonObj.msg_custom_field_list.length; i++) { var metadata_value = jsonObj.msg_custom_field_list[i].messages; var messages_id = jsonObj.msg_custom_field_list[i].id; var messageOriginType = jsonObj.msg_custom_field_list[i].messageOriginType; var sourceIconType = jsonObj.msg_custom_field_list[i].sourceIconType; // The message is target then will display the syndication icon if(messageOriginType == "target" || (messageOriginType == "source" && sourceIconType != "")){ var icon = document.createElement("img");icon.setAttribute("class" , "syndcation-message-icon");if(messageOriginType == "target"){icon.setAttribute("alt","Syndicated - Inbound");icon.setAttribute("title","Shared");icon.setAttribute("src","/html/assets/ics-data-transfer-img-cisco.png");}else if(messageOriginType == "source"){if(sourceIconType == "partialSyndication"){icon.setAttribute("alt","Partially syndicated - Outbound");icon.setAttribute("title","Shared");icon.setAttribute("src","/html/assets/ics-partial-syndication-img-cisco.png");}else if(sourceIconType == "fullSyndication"){icon.setAttribute("alt","Syndicated - Outbound");icon.setAttribute("title","Shared");icon.setAttribute("src","/html/assets/ics-fully-syndication-img-cisco.png");}} if("1496786" != messages_id){ if($(".thread-body.lia-message-body-content").length > 0){ $(icon).insertBefore($(classThreadLevel)[i]) }else{ $(icon).insertBefore($(".message-uid-"+messages_id+" "+classReplyLevel)[0]) } }else{ if(quiltName == "occasion-page-user-group-event"){$(".occasion-title-content").prepend(icon); }else{ $(icon).insertBefore($(classThreadLevel)[i]) } } } }//for loop end } })(LITHIUM.jQuery);}function getQuiltDetails(){var details = {"isQuilt":false};;(function($) {var quiltObj = JSON.parse('[{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-video-gallery","reply_add_class":""},{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-mbas-gallery","reply_add_class":""},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".MessageList .lia-list-row .MessageSubject .lia-link-navigation","quilt_name":"forum-page","reply_add_class":""},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".MessageList .lia-list-row .MessageSubject .lia-link-navigation","quilt_name":"tkb-page","reply_add_class":""},{"add_class":".lia-message-view-blog-message .lia-message-subject","get_ids_class":".lia-message-view-blog-message .MessageSubject .message-subject .lia-link-navigation","quilt_name":"blog-page","reply_add_class":""},{"add_class":".lia-message-subject .MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-subject .MessageSubject .lia-link-navigation","quilt_name":"idea-exchange-page","reply_add_class":""},{"add_class":".lia-message-subject h1","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page-video-gallery","reply_add_class":".lia-message-body-content"},{"add_class":".message-subject","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page","reply_add_class":".lia-message-body-content"},{"add_class":".message-subject","get_ids_class":".lia-message-view-wrapper","quilt_name":"tkb-article-page","reply_add_class":".lia-message-body-content"},{"add_class":".message-subject","get_ids_class":".lia-message-view-wrapper","quilt_name":"idea-page","reply_add_class":".lia-message-body-content"},{"add_class":".message-subject","get_ids_class":".lia-message-view-wrapper","quilt_name":"blog-article-page","reply_add_class":".lia-message-body-content"},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-view-wrapper","quilt_name":"search-page","reply_add_class":""},{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-mbas","reply_add_class":""},{"add_class":".lia-message-subject h1","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page-mbas","reply_add_class":".lia-message-body-content"},{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-gallery","reply_add_class":""},{"add_class":".lia-message-subject h1","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page-gallery","reply_add_class":".lia-message-body-content"}]');for (var i = 0; i < quiltObj.length; i++) {if ($(".lia-quilt-"+quiltObj[i].quilt_name).length > 0) {details.isQuilt = true;details.get_ids_class = quiltObj[i].get_ids_class;details.add_custom_data_class = quiltObj[i].add_class;details.reply_add_custom_data_class = quiltObj[i].reply_add_class;details.quiltName = quiltObj[i].quilt_name;}}})(LITHIUM.jQuery);return details};(function($) {try {$( window ).load(function() { syndicationIcon();});$('body').on('DOMNodeInserted',function(event) {if($(event.target).hasClass("lia-component-messages-threaded-detail-message-list")) {syndicationIcon();}});function syndicationIcon(){try {var quiltObj = getQuiltDetails();if (quiltObj.isQuilt == true) {var uids = getmessageIds(quiltObj.get_ids_class);var iconDetails = getsyndicationIconDetails(uids,"");appendSyndicationIcons(iconDetails, quiltObj.add_custom_data_class, quiltObj.reply_add_custom_data_class, quiltObj.quiltName);}}//End try block catch(err) { console.log(err); }//End catch block}}//End try block catch(err) { console.log(err); }//End catch block})(LITHIUM.jQuery); ;(function($) {$(document).ready(function() {var offset = 200, shown = false;$(window).scroll(function(){if ($(window).scrollTop() > offset) {if (!shown) {$('.li-common-scroll-to-wrapper').show().animate({opacity: 1}, 300);shown = true;}} else {if (shown) {$('.li-common-scroll-to-wrapper').animate({opacity: 0}, 300, function() { $(this).hide() });shown = false;}}});}); })(LITHIUM.jQuery);;(function($) { $(document).ready(function () { $('body').click(function() { $('.user-profile-card').hide(); }); $('body').on('click', 'a.lia-link-navigation.lia-page-link.lia-user-name-link,.UserAvatar.lia-link-navigation', function(evt) { if ($(this).parents('.lia-component-common-widget-user-avatar').length > 0) { return } if ($(this).parents('.lia-component-users-widget-menu').length > 0) { return; } evt.preventDefault(); evt.stopPropagation(); $('.user-profile-card').hide(); if ($('.user-profile-card', this).length > 0) { $('.user-profile-card', this).show(); 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'); $(this).append(divContainer); $(divContainer).fadeIn(); var userId = $(this).attr('href').replace(/.*\/user-id\//gi,''); var windowWidth = $(window).width(); var left = $(this).offset().left; var cardWidth = divContainer.outerWidth(); if ((left + cardWidth) > (windowWidth - 25)) { var adjustment = (left + cardWidth) - (windowWidth + 25) + 50; divContainer.css('left', (-1 * adjustment) + 'px'); } $.ajax({ url: '/plugins/custom/esri/esri/theme-lib.profile-card?tid=-8455256153862572077', type: 'post', dataType: 'html', data: {"userId": userId}, beforeSend: function() {}, success: function(data) { $('.info-container', divContainer).append(data); }, error: function() { $('.info-container', divContainer).append(''); }, complete: function() { $('.spinner', divContainer).remove(); } }); }); $('body').on('click', '.user-profile-card', function(evt) { if (!$(evt.target).hasClass('profile-link')) { evt.preventDefault(); } evt.stopPropagation(); }); });})(LITHIUM.jQuery);LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:lightboxRenderComponent","parameters":{"componentParams":"{\n \"surveyType\" : {\n \"value\" : \"communityexperience\",\n \"class\" : \"java.lang.String\"\n },\n \"surveyId\" : {\n \"value\" : \"3\",\n \"class\" : \"java.lang.Integer\"\n },\n \"triggerSelector\" : {\n \"value\" : \"#valueSurveyLauncher\",\n \"class\" : \"lithium.util.css.CssSelector\"\n }\n}","componentId":"valuesurveys.widget.survey-prompt-dialog"},"trackableEvent":false},"tokenId":"ajax","elementSelector":"#valueSurveyLauncher","action":"lightboxRenderComponent","feedbackSelector":false,"url":"https://community.esri.com/t5/forums/v5/forumtopicpage.liabase.basebody.valuesurveylauncher.valuesurveylauncher:lightboxrendercomponent?t:ac=board-id/arcgis-enterprise-questions/thread-id/39844","ajaxErrorEventName":"LITHIUM:ajaxError","token":"1VZ_pLgYQA7yDFMWk2tPOumA9PAIP0ByRLmSB7UX9kM."});LITHIUM.Dialog.options['1738999793'] = {"contentContext":"valuesurveys.widget.survey-prompt-dialog","dialogOptions":{"minHeight":399,"draggable":false,"maxHeight":800,"resizable":false,"autoOpen":false,"width":610,"minWidth":610,"dialogClass":"lia-content lia-panel-dialog lia-panel-dialog-modal-simple lia-panel-dialog-modal-valuesurvey","position":["center","center"],"modal":true,"maxWidth":610,"ariaLabel":"Feedback for community"},"contentType":"ajax"};LITHIUM.Dialog({ "closeImageIconURL" : "https://community.esri.com/skins/images/96424D7B721369A20A2AA440A261E629/responsive_peak/images/button_dialog_close.svg", "activecastFullscreen" : false, "dialogTitleHeadingLevel" : "2", "dropdownMenuSelector" : ".lia-menu-navigation-wrapper", "accessibility" : false, "triggerSelector" : ".lia-panel-dialog-trigger-event-click", "ajaxEvent" : "LITHIUM:lightboxRenderComponent", "focusOnDialogTriggerWhenClosed" : false, "closeEvent" : "LITHIUM:lightboxCloseEvent", "defaultAriaLabel" : "", "dropdownMenuOpenerSelector" : ".lia-js-menu-opener", "buttonDialogCloseAlt" : "Close", "dialogContentCssClass" : "lia-panel-dialog-content", "triggerEvent" : "click", "dialogKey" : "dialogKey"});LITHIUM.ValueSurveyLauncher({"detectPopUpCSS":".lia-dialog-open","dialogLinkSelector":"#valueSurveyLauncher","launchDelay":1802440}); ;(function($) { $(document).ready(function() {$(".lia-form.lia-form-inline.SearchForm .lia-search-input-field").append('') $(".search-input.lia-search-input-message").keyup(function(ev) {var measureText = $(this).parent().find("span.esri-header-search-dialog-measure-text");var measureTextParent = measureText.parent();var inputPaddingRight = $(this).css("padding-right");if ($(this).parents(".dropdown-search").length == 0) {measureTextParent.css("max-width",measureTextParent.parent().parent()[0].offsetWidth - 30 + "px")} else {measureTextParent.css("max-width",measureTextParent.parent().parent()[0].offsetWidth + "px")} measureText.text(ev.target.value);measureTextParent.css("width", measureText[0].offsetWidth) }) }) })(LITHIUM.jQuery)LITHIUM.PartialRenderProxy({"limuirsComponentRenderedEvent":"LITHIUM:limuirsComponentRendered","relayEvent":"LITHIUM:partialRenderProxyRelay","listenerEvent":"LITHIUM:partialRenderProxy"});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:partialRenderProxyRelay","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":document,"action":"partialRenderProxyRelay","feedbackSelector":false,"url":"https://community.esri.com/t5/forums/v5/forumtopicpage.liabase.basebody.partialrenderproxy:partialrenderproxyrelay?t:ac=board-id/arcgis-enterprise-questions/thread-id/39844","ajaxErrorEventName":"LITHIUM:ajaxError","token":"es733G1V-aswXJMaKinBGvAO6HxOVAkggjr9MMbJS8g."});LITHIUM.Auth.API_URL = "/t5/util/authcheckpage";LITHIUM.Auth.LOGIN_URL_TMPL = "/plugins/common/feature/oauth2sso_v2/sso_login_redirect?referer=https%3A%2F%2FREPLACE_TEXT";LITHIUM.Auth.KEEP_ALIVE_URL = "/t5/status/blankpage?keepalive";LITHIUM.Auth.KEEP_ALIVE_TIME = 300000;LITHIUM.Auth.CHECK_SESSION_TOKEN = 'ILeoWwdoU1-bym4VH0CiE8j81VzwO-GyY-lvG9A0yxE.';LITHIUM.AjaxSupport.useTickets = false;LITHIUM.Loader.runJsAttached();});// -->
Issues with Portal Upgrade to 11.3 - Failed to configure languages content during an upgrade. (2024)
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